{% extends 'base_dashboard.html' %}

{% block title %}New Support Ticket — {{ site_settings.institute_name }}{% endblock %}

{% block content %}
<div class="d-flex justify-content-between align-items-start mb-4">
  <div>
    <h4 class="fw-bold mb-1">New Support Ticket</h4>
    <p class="text-muted small mb-0">Describe your issue and our team will respond.</p>
  </div>
  <a href="{% url 'support:ticket_list' %}" class="btn btn-outline-secondary btn-sm">
    <i class="bi bi-arrow-left me-1"></i>Back
  </a>
</div>

<div class="row justify-content-center">
  <div class="col-lg-7">
    <div class="card border-0 shadow-sm rounded-4">
      <div class="card-body p-4">
        <form method="post" novalidate>
          {% csrf_token %}
          <div class="mb-3">
            <label class="form-label fw-semibold small">Subject <span class="text-danger">*</span></label>
            {{ form.subject }}
            {% if form.subject.errors %}<div class="text-danger small">{{ form.subject.errors.0 }}</div>{% endif %}
          </div>
          <div class="row g-3 mb-3">
            <div class="col-md-6">
              <label class="form-label fw-semibold small">Category</label>
              {{ form.category }}
            </div>
            <div class="col-md-6">
              <label class="form-label fw-semibold small">Priority</label>
              {{ form.priority }}
            </div>
          </div>
          <div class="mb-4">
            <label class="form-label fw-semibold small">Message <span class="text-danger">*</span></label>
            {{ form.message }}
            {% if form.message.errors %}<div class="text-danger small">{{ form.message.errors.0 }}</div>{% endif %}
          </div>
          <button type="submit" class="btn btn-primary fw-semibold">
            <i class="bi bi-send me-1"></i>Submit Ticket
          </button>
        </form>
      </div>
    </div>
  </div>
</div>
{% endblock %}